We are partnering with a rapidly growing fashion supplier based in Leicester who are looking for a proactive, commercially minded Merchandiser / Account Manager to join the team. This business works with leading high-street retailers and is known for its fast-paced, collaborative, and supportive culture.

This is an exciting opportunity for someone who is ready to make a real impact within an ambitious and expanding team.

Main responsibilities will include:

• Manage the day-to-day running of key customer accounts
• Act as the main point of contact for merchandisers, building strong, professional, and solution-driven relationships
• Work closely with internal teams to ensure product ranges meet customer expectations
• Monitor and manage lead times to ensure all deadlines, deliveries, and approvals are met
• Prepare for and attend customer meetings, presenting updates and product progress
• Liaise with overseas factories to oversee price negotiation, lead times, and order quantities, ensuring commercial viability
• Own and manage the critical path, ensuring accurate tracking and timely approvals
• Chase the approval of lab dips, strike-offs, and bulk quality in collaboration with the technical team
• Provide weekly updates, reports, and key account performance insights to the wider team

Person Specification:

• Experience in account management or wholesale merchandising within a fashion supplier environment
• Knowledge of product and an understanding of fabric, quality, and cost implications
• Confident working with offshore factories; China or similar region experience is advantageous
• Strong understanding of lead times, production processes, and critical path management
• Excellent communication skills with a customer-first mindset
• Positive, proactive, and collaborative attitude with the ability to thrive in a fast-paced environment