Job Description
My client is looking to recruit an experienced and dynamic Merchandise Manger with strong e commerce experience to join their team within this multicategory premium womenswear brand. You will be required to work multi functionally across merchandising , logistics ,operations and wholesale .
A background within Bricks and Clicks merchandising within fashion retail would be highly desirable for this role coupled with a hands-on approach and the ability to manage your own workload in a timely manner .
This role is based in Central London and offers hybrid working.
Key responsibilities will include:
Manage end-to-end e-commerce operations ensuring smooth functionality, inventory management and order fulfilment.
Develop and execute the overall e commerce strategy, including website management, customer experience and online marketing.
Analyse website traffic, sales data, and customer feedback.
Identify areas for improvement and implement strategies to drive conversion rates and customer retention.
Build and maintain strong relationships with external partners, including Shopify, payment gateways, and logistics providers.
Manage vendor relationships, negotiating pricing and terms to achieve the best value and quality.
Monitor and evaluate KPI's to measure effectiveness of e commerce initiative.
Lead the product assortment planning and selection process.
Monitor inventory levels, working with the supply chain to ensure to ensure timely deliveries, replenishment, and minimise out-of-stock situations.
Person specification:
Proven track record as a Merchandise Manager or similar role, with both e commerce and retail experience.
Able to Manage vendor relationships negotiate pricing and terms to achieve best value & Quality
Exceptional analytical and problem-solving skills.
Proficiency in using merchandising software and tools with a strong understanding of managing e commerce and online trading platforms including shopify, payment gateways.
Manage wholesale relationships and visiting stores when necessary
Excellent communication and interpersonal skills.
Ability to work in a fast paced and deadline driven environment.
Strong leadership abilities with a focus on team collaboration and development.
