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Supervisor Luxury Ladieswear

Contract Type: Full Time
Location: London, England
Salary: £24000 - £27000 per annum + commission
REF: 2674_1573724279
Contact Email: georgia@trprecruitment.com

Job Description

I'm currently seeking a Supervisor to work for a beautiful womenswear brand known for their feminine style and celebrity following. I am looking for someone who understands the importance of delivering exceptional customer service, clienteling and relationship building skills. You Must have a hands on approach and enjoy leading from the front.


Main responsibilities will include:

  • Assist management in overseeing targets and driving the team performance
  • Motivating the team, training and advising them in all aspects of their role.
  • Monitoring team outputs and reporting to senior management.
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge
  • Drive and achieve individual and team objectives and be accountable for sales results
  • Meet and greet all customers, helping them to understand the brand values and stunning products
  • Guide your customer through our customer experience, establish your customer's needs and assisting with outfit building and styling.
  • Suggest styles and encourage sales to the customer, offer alternative items and add-on products to your customer
  • Engage with clients to develop long term relationships leveraging instore clienteling tools such as the instore portal and client books in order to foster Brand loyalty
  • Contact regular clients and VIP's with information on new ranges and products as directed
  • Carry out operational tasks in store such as deliveries, transfers, restocks and replenishments as required
  • Assist to prevent stock loss by being aware of your store and approaching all customers
  • Help to organise and carryout store stock takes when required to by your manager
  • Be a Brand Ambassador through positive promotion of product and company image at all times
  • Perform as a team player, participate in all activities to contribute to the store objectives

    Person specification:
  • A bundle of energy with an infectious positive personality
  • Motivational team spirit who inspires others to achieve great results
  • Experience working in a premium/ luxury brand
  • Passionate about luxury retail and service
  • Confidence to advise customer on products and brand