My client is part of the most prestigious brand group in the world and are an amazing company to be associated with. The brand has gone through a very existing transition making this the perfect time join and be a part of the next stage in the brands great history.

 

Main responsibilities will include:

• Act as an ambassador for the Brand at all times. Maintain the level of excellence in customer service, providing prompt, courteous and effective service to all customers.
• Demonstrate knowledge of the functional and technical elements of the products along with exceptional selling skills and recommendations.
• Actively drive your product knowledge. Be curious by keeping up to date with industry trends, updating yourself on all product lines and searching out the relevant information on products
• Maintain the highest degree of customer service every day and aim to exceed customer expectations of services and products, thereby ensuring high customer satisfaction continuously.
• To educate the Brand to all visitors to the store, explain the history of the brand to new clients offering suitable styling advice and a personalised shopping experience.
• Endeavour to build and nurture a relationship with all clients
• Keep your client list aware of upcoming events and any new products.
• Work to achieve sales targets, drive store business and grow the client base.
• Perform as a team-player and contribute to the overall objectives of the store and Company.
• Assist the Store Manager with stock control and delivery procedures.
• Show flexibility in adapting to any changes required and the needs and priority of the business.

Person Requirements

• Client-centric mindset
• Excite and instil passion and pride for the brand.
• Strong customer service skills
• Strong selling ability
• Energetic and dynamic
• Excellent communication
• Results orientated
• Passion and affinity for the Brand
• Knowledge and an interest of the menswear and luxury industry desirable