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Sales Associate - Mandarin speaking Menswear

Contract Type: Full Time
Location: London, England
Salary: £24000 - £25000 per annum + commission
REF: 2545_1569229093
Contact Email: nicole@trprecruitment.com

Job Description

A fabulous opportunity has arisen working for my client one of the most prestigious Luxury brands to work within their Menswear department. A background within Menswear and Mandarin speaking is essential for this role.


Main Responsibilities will include:

  • To greet, serve and advise customers giving the highest standard of customer service at all times.
  • Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
  • To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches, and promotions.
  • Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
  • To deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
  • Follow all stock management procedures
  • Support the team to maintain the highest standards of housekeeping and display within the [department/boutique]
  • To be conversant with selling systems, cash and credit and exchange procedures.
  • - To maintain the highest standards of housekeeping and retail standards within the store
  • Take all actions necessary to maximise security and prevent theft of product
  • To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
  • Participate in team meetings and make a positive contribution
  • To carry out any additional duties as directed by the management team.


Person Specification:

  • Be eligible to work in the UK
  • Be an ambassador of the brand at all times in line with company grooming standards
  • Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis)
  • Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughout
  • Continuously maintain high standards, driven to succeed and motivated to achieve personal and team goals
  • Have a genuine passion for the brand and an interest in the luxury retail and the fashion industry
  • Be able to work alone as well as part of a team
  • Be able to work under pressure in a fast-paced environment
  • Have a fluent command of English and Mandarin speaking. Fluency in a second language (preferred)