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Sales Assistant

Contract Type: Full Time
Location: London
Salary: £31000 - £35000 per annum
REF: 4848_1720257083
Contact Email:

Job Description

I'm delighted to be partnered with a luxury watch brand seeking an experienced Sales Assistant to join One of their beautiful London Boutiques. This is a wonderful opportunity for someone with luxury retail experience or an existing career with watches looking to work with a fantastic watch brand.

Main Responsibilities will include:

  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.

  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.

  • Provide reliable information to customers in all matters relating to sales and customer service.

  • Help display merchandise as directed.

  • Contribute to the store reaching its monthly, quarterly and annual sales targets.

  • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.

  • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.

  • Follow Company policy and procedures for opening/closing the store.

  • All transactions to be handled in a responsible and secure way.

  • Adhere to company policies and regulations

  • Attend briefing sessions as directed by your line manager.

  • Can present, and conduct, themselves in a professional manner to both customers and colleagues.

  • Attend regular training days.

  • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.

  • Be able to deliver good product knowledge to our customers.

Person Specification

  • Experience working for a luxury brand.

  • Preferably from a watch/jewellery, or prestige retail background.

  • Must have an understanding of luxury retail.

  • Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.

  • Have experience dealing with international customers.