Job Description
I'm delighted to be partnered with a luxury watch brand seeking an experienced Sales Assistant to join One of their beautiful London Boutiques. This is a wonderful opportunity for someone with luxury retail experience or an existing career with watches looking to work with a fantastic watch brand.
Main Responsibilities will include:
Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
Provide reliable information to customers in all matters relating to sales and customer service.
Help display merchandise as directed.
Contribute to the store reaching its monthly, quarterly and annual sales targets.
Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
Follow Company policy and procedures for opening/closing the store.
All transactions to be handled in a responsible and secure way.
Adhere to company policies and regulations
Attend briefing sessions as directed by your line manager.
Can present, and conduct, themselves in a professional manner to both customers and colleagues.
Attend regular training days.
Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
Be able to deliver good product knowledge to our customers.
Person Specification
Experience working for a luxury brand.
Preferably from a watch/jewellery, or prestige retail background.
Must have an understanding of luxury retail.
Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
Have experience dealing with international customers.
