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Sales Assistant

Contract Type: Full Time
Location: London
Salary: £29000 - £31000 per annum + bonus
REF: 4344_1699267195
Contact Email:

Job Description

If you are experienced working in luxury retail and are looking to join a luxury watch brand this is a fantastic opportunity. You will be part of a large retail group known globally for their stunning watch brands. You will be part of a business that values their employees and put emphasis on people working together to achieve great results.

Main Responsibilities will include:

  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
  • Provide reliable information to customers in all matters relating to sales and customer service.
  • Help display merchandise as directed.
  • Contribute to the store reaching its monthly, quarterly and annual sales targets.
  • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
  • Maintain correct processing of all deliveries.
  • All transactions to be handled in a responsible and secure way.
  • Dealing with, and handling of, cash, credits cards and international currency.
  • Ensure the store is kept clean and presentable at all times.
  • Attend briefing sessions as directed by your line manager.
  • Can present, and conduct, themselves in a professional manner to both customers and colleagues.
  • Can deal with international customers and familiar with their customs and culture.
  • Can communicate clearly to consumers and colleagues.

Person Specification:

  • Experience working with luxury products, ideally watches or Jewellery
  • Must have an understanding of luxury retail.
  • Must have a natural passion for watches, and selling in a luxury products Preferred
  • Must be a strong team player
  • Have experience dealing with international customers.