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Sales Advisor - Watches

Contract Type: Full Time
Location: Newcastle upon Tyne
Salary: £22000 per annum + Plus Bonus
REF: 4229_1683828768
Contact Email:

Job Description

I'm delighted to be partnered with a premium watch retailer seeking a Sales Assistant to join their store in Newcastle. You will be joining a fun and supportive team working for a respected large retail group.

Main Responsibilities will include:

  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.

  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.

  • Ensure good knowledge of all functions of watches and other products.

  • Provide reliable information to customers in all matters relating to sales and customer service.

  • Help display merchandise as directed.

  • Contribute to the store reaching its monthly, quarterly and annual sales targets.

  • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store.

  • All transactions to be handled in a responsible and secure way.

  • Ensure the store is kept clean and presentable at all times.

  • Good Visual Merchandising standards.

Person specification:

  • Positive and outgoing with the ability to naturally converse with customers

  • Passionate about providing exceptional customer service, committed to understanding a customer's needs/expectations with a strong desire to exceed them

  • Adaptable with the ability to build strong working relationships within small teams

  • Excited to learn about products and gain a technical understanding of our ranges

  • Have experience within retail and/or fashion accessories

  • Be accommodating to shifts, longer trading hours and staying late for events etc.

  • Have experience dealing with international customers

  • Ability to communicate in multiple languages

  • Commercial focus with a desire to exceed KPIs