Job Description
An exciting job opportunity has become available to join one of the worlds most recognised luxury watch brands. I'm seeking Sales Assistants to join one of their central London Boutiques. This is a wonderful opportunity for someone with premium/ luxury retail experience with a passion for watches and delivering amazing service.
Main Responsibilities will include:
- Address all customers entering the store in a friendly and personable manner delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Ensure the store's visual standards are maintained at all times
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- All transactions to be handled in a responsible and secure way.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
Person Specification
- Experience working for a luxury brand.
- Preferably from a watch/jewellery, or prestige retail background.
- Must have an understanding of luxury retail.
- Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
- Have experience dealing with international customers.
