Job Description
An exciting job opportunity has become available to join one of the worlds most recognised luxury watch brands. I'm seeking a Part Time Sales Assistants to join one of their central London Boutiques. This is a wonderful opportunity for someone with premium/ luxury retail experience with a passion for watches and delivering amazing service.
Main Responsibilities will include:
- Address all customers entering the store in a friendly and personable manner delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Ensure the store's visual standards are maintained at all times
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- All transactions to be handled in a responsible and secure way.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
Person Specification:
- Experience working for a luxury brand.
- Preferably from a watch/jewellery, or prestige retail background.
- Must have an understanding of premium retail.
- Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
- Have experience dealing with international customers.
