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Operation Admin

Job Title: Operation Admin
Contract Type: Full Time
Location: Dubai, United Arab Emirates
Salary: Up to £40000 per annum
REF: 2754_1581107497
Contact Name: Joanna Nathan
Contact Email:
Job Published: over 2 years ago

Job Description

An amazing and unmissable opportunity to have a career in Dubai.

We have an opportunity for an Operation's Administrator to work for a well-known optician brand in Dubai. This role will support the Retail Operations Management with accurate and timely reports while maintaining the communication and reporting platforms.


Main responsibilities will be:

  • Managing internal platforms in coordination with related parties (Operation's Performance Dashboard, BI reports, Wooqer, etc. )
  • Create and maintain the internal customer relationship (i.e. Stores, CRM team, Mall Management, Suppliers, Support Offices)
  • Ensure Store Visit Reports & daily checklist reports are uploaded and maintained in the corporate platform.
  • Collection & follow-up of the action plans on the DM's store visit checklist.
  • Monitor staff scheduling compliance.
  • Employee engagement event's coordination.
  • Supporting Mystery Shopper audits.
  • Reporting all related Retail Metrics using the needed software's.


Person specification:

  • Minimum 2 years' experience retail admin experience
  • Highly developed communication skills
  • Ability to plan and priorities well
  • Ability to work under pressure
  • Experience working with IT software
  • MS Office skills
  • Business Platform working skills : SAP, POS systems
  • Proficiency in English
  • Arabic is a plus.