Concession Manager - Premium Jewellery Brand in Leeds

Job description

A fabulous opportunity has arisen for one of my clients who are leaders in their field, a British brand that celebrates individuality between fashion and jewellery. Due to continued success, they are looking for an excellent Concession Manager who puts customer service first and will thrive in a concession style environment. My client offers excellent product training in addition to a generous commission structure.

Main Responsibilities will include:

Reporting to the UK Key Account Manager, you will become a Brand Ambassador whilst managing one of our Concessions and it's team.
You will be responsible for the day - to - day operations of the Concession, driving sales and exceeding targets through exceptional customer service and people management.
As Concession Manager, you will drive the team to reach store sales targets and actively seek opportunities to increase sales.
You will ensure the team are consistently providing exceptional service to all our customers, leading by example at all times.
As Concession Manager, you will support the team in building ongoing relationships with our customers through Clienteling

Person Specification:

Experienced in managing and leading a team with a proven track record of success
Customer obsessed and always prepared to go the extra mile
An excellent communicator with strong interpersonal skills
Proactive, positive and flexible
Commercially aware and target motivated
Able to work well under pressure or in a fast-paced environment
Fluent in English and able to work autonomously or as part of a team

As a Concession Manager you will get:

Competitive base salary
Potential to earn commission
Potential to receive bi-annual bonuses
Private Healthcare Scheme
Generous staff discount
A real chance of career growth and progression