A fabulous opportunity has arisen for one of my clients who are leaders in their field, a British brand that celebrates individuality between fashion and jewellery. Due to continued success, they are looking for an excellent Concession Manager who puts customer service first and will thrive in a concession style environment. My client offers excellent product training in addition to a generous commission structure.
Main Responsibilities will include:
- Reporting to the UK Key Account Manager, you will become a Brand Ambassador whilst managing one of our Concessions and it's team.
- You will be responsible for the day - to - day operations of the Concession, driving sales and exceeding targets through exceptional customer service and people management.
- As Concession Manager, you will drive the team to reach store sales targets and actively seek opportunities to increase sales.
- You will ensure the team are consistently providing exceptional service to all our customers, leading by example at all times.
- As Concession Manager, you will support the team in building ongoing relationships with our customers through Clienteling
- Experienced in managing and leading a team with a proven track record of success
- Customer obsessed and always prepared to go the extra mile
- An excellent communicator with strong interpersonal skills
- Proactive, positive and flexible
- Commercially aware and target motivated
- Able to work well under pressure or in a fast-paced environment
- Fluent in English and able to work autonomously or as part of a team
As a Concession Manager you will get:
- Competitive base salary
- Potential to earn commission
- Potential to receive bi-annual bonuses
- Private Healthcare Scheme
- Generous staff discount
- A real chance of career growth and progression