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Assistant Manager - Edinburgh

Job Title: Assistant Manager - Edinburgh
Contract Type: Full Time
Location: Edinburgh, Scotland
Salary: £23000 - £24000 per annum + Plus £4,000 Bonus
REF: 3867_1659005335
Contact Name: Joanna Nathan
Contact Email:
Job Published: 4 months ago

Job Description

I'm delighted to be partnered with a premium watch brand seeking an Assistant Manager to join one of their central Edinburgh Boutiques. This is a wonderful opportunity for someone with retail experience looking to movetheir career forward.

Main Responsibilities Will Include:

  • Train, supervise and motivate employees to achieve the goals of the store.
  • Motivate and develop team performance, ensuring focus on conversion and customer service.
  • Produce team rotas.
  • Monitor employee's performance, assisting the Store Manager with performance management, training and coaching of team
  • Assist in the implementation of induction programs for all new employees.
  • Assist in the training and development of the Store team
  • Minimise shrinkage by careful monitoring of all monies, attentive action on shop floor, team selection and development, accurate and timely record keeping secure merchandising and material handling and accident prevention.
  • Ensure stock management policies and processes are implemented and followed at all times
  • Carry out stock checks and audits in line with Company policies and procedures
  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Ensure good knowledge of all functions of watches and other products.
  • Provide reliable information to customers in all matters relating to sales and customer service.
  • Help display merchandise as directed.
  • Contribute to the store reaching its monthly, quarterly and annual sales targets.
  • Ensure the till is reconciled on a daily basis.
  • Till functions, cashing up, payments and general duties.
  • Good Visual Merchandising standards.
  • Deliver high store presentation standards.
  • Manage the store fully in the absence of the Store Manager

Person Specifications:

  • Previous retail management/supervisory experience
  • Previous experience working in retail and/or fashion accessories
  • Exceptional communication skills with the ability to motivate colleagues and raise morale
  • Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
  • Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
  • Driven to improve conversion and ensure the store and team meet KPIs
  • Uses initiative to support the Store Manager in running the store and providing ideas for improvements
  • Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills.
  • Strong interpersonal skills with the emphasis on building good working relationships.
  • Self-aware and acknowledges personal areas for improvement and development.
  • Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines.
  • Have experience dealing with international customers
  • Ability to communicate in multiple languages
  • Previous experience providing training to colleagues