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Very Important Client Manager - Luxury Brand

Job Title: Very Important Client Manager - Luxury Brand
Contract Type: Full Time
Location: Milano
Salary: Negotiable
Start Date: ASAP
Duration: Permanent
REF: 2167_1550848778
Contact Name: Sara Morton
Contact Email:
Job Published: over 2 years ago

Job Description

On behalf of one of the fashion industry's most prestigious houses, we are seeking for a Very Important Client Manager for the Italian market.

This position is based in their Flagship store in Milan, Italy.

The VIC Manager is responsible for providing a high touch client experience for new and existing clients. It is expected that most of the business generated from he/she comes from a loyal following of personal clients.


Main responsibilities will include:

  • Maintain and expand a client book by developing and/ or recruiting:
  • Host in-home consignment/ styling sessions or in boutiques outside of the home boutique
  • Attend private events with top clients
  • Accompany client(s) to runway presentation once annually
  • Mentor other sales associates to share best practices to elevate and enhance the overall experience and client relationships in the boutique

Personal specification:

  • 7+ year experience in a retail setting, with a focus on sales and client development, preferably in a luxury setting.
  • Be Creative and Innovative
  • Entrepreneurial Spirit
  • Sales Driven
  • Fluent in English and another Language is a plus