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Store Manager - Premium Brand

Contract Type: Full Time
Location: London, England
Salary: £35-50000
REF: 2367_1558093221
Contact Email: nicole@trprecruitment.com

Job Description

An exciting opportunity has arisen for an established Store Manager to join our client, a fabulous Premium Italian heritage brand known for its leather goods.


The Store Manager will be part of a solid team where he/she will be responsible for 7 people and will be in charge of the operational activities to maximise the sales and guarantee a high level of customer service.



Responsibilities will include:

Assist Customers

Responding and dealing with customer complaints, queries and comments whether inperson, telephone or via the internet.

Ensure that the store is clean and presentable at all times

Manage the displays of products

Ensure that the stockroom is fully stocked

Ensure that the store and staff are fully compliant in relation to health and safety regulations

Ensure that the store is secure all times

Maintain stock levels

Ensure the quality of the supplies and report any issues with the stock to head office

Carry out regular inventories on stock

Check all orders made and received by the store


Person Specification:

 

Experience working for Premium and Luxury Brand

Be bubbly, energetic with a passion for retail and the brand

Highly self-motivated and possessing leadership skills;

Excellent communication skills in English.

Strong interpersonal and skills.

Emphasis on customer service, key client management

Smart, intelligent, fun, goal orientated, and driven by integrity

University degree or diploma in business, marketing or a closely related field

Retail Leadership experience in a vertically integrated company

Deep knowledge of the Markets is an asset

Strong capacity to work cross functionally

Hands On mindset

Self-starter

High competency in project management

A Leader and motivator

Accessories experience is an important plus

Results-oriented and process driven, with high expectations of self and team

Exceptional written and verbal communication skills

Encourage an open, honest and positive team environment