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Store Manager - Luxury Occasionwear

Job Title: Store Manager - Luxury Occasionwear
Contract Type: Full Time
Location: London
Salary: £40000 - £45000 per annum
Contact Name: Georgia Hanley
Contact Email:
Job Published: over 2 years ago

Job Description

I am currently recruiting a Store Manager for a beautiful, luxury women's evening wear and bridal boutique located in the Chelsea area. This brand offers bespoke gowns as well as ready to wear. I am seeking someone with outstanding luxury customer service. You will work closely with the designer so someone that is confident, enjoys storytelling and educating customers on the inspirations and meanings behind the collections is vital.


Main responsibilities will include:

  • Provide a service to customers exceeds their expectations.
  • Ensure the team are performing to the best of their ability ensuring their knowledge of the collections are sound
  • Maintaining store visual standards
  • Managing the CRM customer base of the store
  • Building and maintain relationships with customers
  • Using your initiative to maximise sales opportunities
  • Successfully partner with the design team and owner of the business to ensure clear communication channels are developed and relevant information is communicated
  • Recruit, retain and develop your staff to enhance the values of the brand and contribute to the success of the business


Person specification:

  • Able to build strong professional relationships with clients and customers
  • Honest, trustworthy and reliable
  • A personable and friendly manner
  • An outstanding understanding of the luxury retail industry
  • Sound understanding of exceptional customer service
  • Passionate and enthusiastic personality
  • Strong brand Ambassador able to lead by example