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Store Manager - Luxury Childrenswear

Job Title: Store Manager - Luxury Childrenswear
Contract Type: Full Time
Location: London, England
Salary: £28000 - £30000 per annum
REF: 2261_1552319596
Contact Name: Nicole Levy
Contact Email:
Job Published: about 2 years ago

Job Description

My client, a highly successful luxury childrenswear brand are looking for a Store Manager for their newly opened boutique in Mayfair. They create a complete wardrobe, from clothes for everyday with a casual chic elegance to formal outfits, that stand out with meticulous attention to detail and finish. This is is a one-of-a kind opportunity to join this unique and stunning boutique at a very exciting time of growth.

Main responsibilities will include:

  • Be responsible for maintaining the look and feel of the brand in store
  • Drive a high conversion of sales in a professional and positive manner
  • Take ownership for customer experiences and representation of the brand values
  • Ensure you have a sound product knowledge of the whole collection
  • Excellent communication with the Store staff regarding customers feedback on product and services
  • Cooperate and assist with customer issues in a professional and helpful manner either face-to-face, via email or telephone
  • Go the extra mile to meet monthly targets through up selling techniques
  • Monitor shelf inventory and unload new products when needed, as well as cleaning the store when required
  • Build professional relationships with colleagues and clients, encouraging repeat business
  • Write detailed reports
  • Recruit, retain and develop your staff to enhance the values of the brand and contribute to the success of the business

Person specification:

  • Previous experience in sales in a premium/luxury fashion store essential, children's wear experience would be advantageous
  • Substantial experience in working to sales targets whilst offering outstanding service and always challenging yourself to increase your sales on a daily basis
  • Experience working with international clientele
  • An outgoing and sales-driven personality
  • An open-minded and positive individual
  • A team player, results-oriented and have the ability to use your initiative
  • Able to build strong professional relationships with clients and customers
  • Honest, trustworthy and reliable
  • A personable and friendly manner
  • Sound understanding of exceptional customer service
  • Passionate and enthusiastic personality
  • Strong brand Ambassador able to lead by example