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Store Manager

Job Title: Store Manager
Contract Type: Full Time
Location: London, England
Salary: £40000 - £42000 per annum
REF: 2570_1568032672
Contact Name: Georgia Hanley
Contact Email:
Job Published: about 2 years ago

Job Description

A very rare opportunity has become available for a Boutique Manager to work in a very luxury, high fashion boutique based in Mayfair. It is a very autonomous role needing someone with an entrepreneurial mindset and a capability to get involved with all aspects of the business including social media, e-commerce/ omnichannel as well as having a strong retail management background.

Main responsibilities will include:

  • Driving shop KPI's on a daily, weekly and monthly basis.
  • Delivering exemplary customer service through the development of a highly trained team with exceptional product knowledge and service know-how.
  • Facilitating strong team results through the effective management of individual performance and contribution.
  • Successfully organising and implementing in-store marketing promotions and events.
  • Maintaining excellent product presentation and high standards of merchandising at all times.
  • Driving efficiency's and processes across the store, to include maintenance of stock levels and control of replenishment
  • Building an invaluable network within the community to drive brand awareness and footfall.

Social Media Management Requirements:

  • Managing and contributing to all matters relating to social media communication across a range of platforms and maintaining positive online reputation of the brand
  • Strategy and Goal Setting
  • Content Creation
  • Community Management
  • Employer Branding

E commerce Manager Requirements:

  • Responsible for the operation of e-commerce logistics including fulfillment, shipping, content production, online merchandising, and promotions, customer acquisition & retention, and customer experience

Person specification

  • Previous experience at the store management level is essential
  • Confident, highly motivated leader with natural warmth
  • A keen passion for the brand and enthusiasm for the product.
  • Ability to prioritise, delegate and multi-task whilst maintaining an outstanding level of customer service.
  • Entrepreneurial
  • Independent worker but also a team player
  • Ambitious
  • Previous experience of working in a social media role or Marketing role (or relevant University degree)
  • An understanding of the luxury consumer mindset
  • Strong commercial awareness, forward-thinking and pro-active.
  • Strong interest in E-commerce (experience preferable)