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Store Director - Luxury womenswear - Mayfair

Job Title: Store Director - Luxury womenswear - Mayfair
Contract Type: Full Time
Location: London, England
Salary: £45000 - £55000 per annum + bonus
REF: 2622_1570194654
Contact Name: Georgia Hanley
Contact Email:
Job Published: over 2 years ago

Job Description

My client a global British luxury womenswear brand is looking for an experienced Store Manager to join a hugely exciting new store in the heart of Mayfair. This stunning store also houses stunning lifestyle products and is a beautiful environment to work in.

Main responsibilities will include:

  • You will be incremental in building structure around the client journey
  • You will drive KPIs across the store ensuring a high level of luxury service is always maintained
  • You will report into the Managing Director and work very closely with the Designer
  • You will be responsible for coaching and developing the team to drive store productivity
  • Drive store sales through innovative approaches and techniques, drive company initiatives on client sales and client acquisition strategies as required
  • Ensure your store is kept to the highest possible standards, being well organised and properly merchandised at all times; and that all policies, procedures, and controls are followed
  • Manage loss prevention/stock control measures across all stores to ensure shrinkage is within company guidelines in order to protect company property and assets
  • Ensure that your store delivers exceptional customer service to our customers- ensuring that all customer service and CRM initiatives are in place, dealing with issues quickly and take action to improve where necessary.
  • Manage employee performance through effective goal/target setting and monitoring through regular 1-1s and constructive feedback

Person Specification:

  • You will have at least 5 year's experience in luxury ideally within ladies ready to wear
  • You will experience managing a boutique
  • You will have strong people management experience
  • A strong understanding of fabrics and ready to wear is imperative
  • You will have experience working with global luxury brands
  • You will have previous experience in buying and visual merchandising