Job Description
My client is a beautiful luxury womenswear brand seeking looking for a Retail Stock Administrator. I am looking for someone who has worked in a stock control position but who has also had exposure to the administrative duties of a boutique. Boutique experience is idea as this role is based in the Mayfair store.
Main Responsibilities
- Update daily sales figures onto reports and issue daily reports
- Ensure that physical stock quantities agree to computer stock records
- Ensure stock prices are accurate
- Carry out periodic stocktakes
- Upgrades / sale adjustments / RTV's
- Create orders on RMS/Retail system in order to receive goods
- Ensure all goods are unpacked, correctly priced, put away in stock room, ready to be put on shop floor
- Return any faulty goods to suppliers and follow up (credit note, replacement, inform accounts)
- Stock must be processed (as above) on day it is received.
- Ensure good knowledge of both back office and shop functions of till system.
- Assist in end of day cash takings reports
- In charge of putting all purchase orders on system so stock can be received.
- Process special order requests on behalf of the sales team.
- Contact Head Office (operations department) when there are issues with IT / Comms. Chase up until problem resolved satisfactorily.
- Communicating with Head Office on VAT and Customs Duty issues.
- Communicating with warehouse / production to find out what deliveries are due/ any delays to orders
- Monitoring homeware stock and make replenishment orders when stocks are low (amounts to be approved by MD/CEO)
- Pack and organise shipments/deliveries for customers (clothing, furniture or homeware) on behalf of the sales team, and organise relevant paperwork.
- Ensure shop floor is kept tidy and stock replenished as required (as customers leave make areas tidy, clear fitting rooms, ensure size runs make sense on floor as required/available). This should be done alongside the sales team depending on how busy store is.
- Stockroom must always be organised, tidy and meet the company standards as well as Health and Safety requirements.
- Work with home ware suppliers - orders and deliveries
- Work with couriers and logistics (UPS / other couriers)
- Work with Head Office in order to make sure the sale team have what they require in-store to meet sales targets and customer service standards. (Fixtures, fittings, hangers, packaging, stationery).
Person specification
- Experience working in a boutique environment
- Ability to support the sales team
- Understanding of the luxury retail industry
- Excellent attention to detail
- A 'can do' attitude
