Job Description
A great opportunity to join a fast pace, fun and vibrant fashion watch store as a Senior Sales Assistant. This is a wonderful opportunity to join a large business with lots of progression opportunities for the right person.
- Passionate to lead, motivate and engage a team
- Driven to improve conversion and ensure the store and team meet KPIs
- Enjoys developing team members, with the ability to provide constructive and positive feedback
- Passionate about providing the highest level of customer experience, leading by example for other team members
- Greet and serve all customers providing a fast friendly service.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Swatch products.
- Contribute to the store reaching its monthly sales targets.
- Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required
- Follow Company policy and procedures for opening/closing the store.
- All transactions to be handled in a responsible and secure way
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
- Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
- Confident to communicate at all levels, within the Store and with the wider Swatch Group teams
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Attend regular training programmes.
Person Specification
- Previous experience in retail and/or fashion accessories
- Have experience dealing with international customers
- Ability to communicate in multiple languages
- Previous Supervisory experience
