My client is part of the most prestigious brand group in the world and are an amazing company to be associated with. The brand has gone through a very existing transition making this the perfect time join and be a part of the next stage in the brands great history.
Main responsibilities will include:
- Act as an ambassador for the Brand at all times. Maintain the level of excellence in customer service, providing prompt, courteous and effective service to all customers.
- Demonstrate knowledge of the functional and technical elements of the products along with exceptional selling skills and recommendations.
- Actively drive your product knowledge. Be curious by keeping up to date with industry trends, updating yourself on all product lines and searching out the relevant information on products
- Maintain the highest degree of customer service every day and aim to exceed customer expectations of services and products, thereby ensuring high customer satisfaction continuously.
- To educate the Brand to all visitors to the store, explain the history of the brand to new clients offering suitable styling advice and a personalised shopping experience.
- Endeavour to build and nurture a relationship with all clients
- Keep your client list aware of upcoming events and any new products.
- Work to achieve sales targets, drive store business and grow the client base.
- Perform as a team-player and contribute to the overall objectives of the store and Company.
- Assist the Store Manager with stock control and delivery procedures.
- Show flexibility in adapting to any changes required and the needs and priority of the business.
- Client-centric mindset
- Excite and instil passion and pride for the brand.
- Strong customer service skills
- Strong selling ability
- Energetic and dynamic
- Excellent communication
- Results orientated
- Passion and affinity for the Brand
- Knowledge and an interest of the menswear and luxury industry desirable