Job Description
A fabulous opportunity has arisen for one of my clients who are leaders in their field, a British brand that celebrates individuality between fashion and jewelry. Due to continued success, they are looking for an excellent Sales Associates to work full time and part-time based in their boutique, who puts customer service first and will thrive in a boutique-style environment. My client offers excellent product training in addition to a generous commission structure.
Main responsibilities will include:
- Engaging with customers to build ongoing relationships through Clienteling
- Ensuring that all operational processes are delivered accurately and efficiently, including providing personalisation services (full training provided)
- Supporting the store team in maintaining a caring and supportive working environment
- Be responsible for maintaining the look and feel of the brand in-store
- Drive a high conversion of sales in a professional and positive manner
- Take ownership for customer experiences and representation of the brand values
- Ensure you have sound product knowledge of the whole collection
- Excellent communication with the Management regarding customers feedback on product and services
- Go the extra mile to meet monthly targets through upselling techniques
- Monitor shelf inventory and unload new products when needed, as well as cleaning the store when required
- Build professional relationships with colleagues and clients, encouraging repeat business
Person specification:
- Previous experience within fashion, beauty, jewelry or accessories would be advantageous
- An outgoing and sales-driven personality
- An open-minded and positive individual
- A team player, results-oriented and have the ability to use your initiative
- Customer-obsessed and an excellent communicator with strong interpersonal skills
- Able to engage with a wide range of clients and to build and maintain a client book
- Proactive, positive and flexible
- Able to work well under pressure or in a fast-paced environment, autonomously or as part of a team
- Fluent in English (a second language is highly desirable)
