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Sales Assistant - Luxury Watch Brand

Contract Type: Full Time
Location: London
Salary: £28000 - £31000 per annum
REF: 3862_1674121166
Contact Email:

Job Description

I'm delighted to be partnered with a luxury watch brand seeking Sales Assistants to join one of their central London Boutiques. This is a wonderful opportunity for someone with luxury retail experience looking to move into the luxury watch sector.

Main Responsibilities will include:

  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
  • Provide reliable information to customers in all matters relating to sales and customer service.
  • Help display merchandise as directed.
  • Contribute to the store reaching its monthly, quarterly and annual sales targets.
  • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
  • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
  • Follow Company policy and procedures for opening/closing the store.
  • All transactions to be handled in a responsible and secure way.
  • Adhere to company policies and regulations.
  • Attend briefing sessions as directed by your line manager.
  • Can present, and conduct, themselves in a professional manner to both customers and colleagues.
  • Attend regular training days.
  • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
  • Be able to deliver good product knowledge to our customers.

Person Specification

  • Experience working for a luxury brand.
  • Preferably from a watch/jewellery, or prestige retail background.
  • Must have an understanding of luxury retail.
  • Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
  • Have experience dealing with international customers.