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Sales Assistant - Luxury Lingerie Brand

Job Title: Sales Assistant - Luxury Lingerie Brand
Contract Type: Full Time
Location: London, England
Salary: £20000 - £21000 per annum + Amazing commissoin
REF: 2357_1560418856
Contact Name: Georgia Hanley
Contact Email:
Job Published: over 2 years ago

Job Description

I am currently seeking Sales Associates to work as an ambassador for an incredibly beautiful and luxury lingerie brand. You would be a part of an internationally loved brand who are respected and recognised for their design, quality and strong brand ethos. The brand has a very loyal following of VIP clients so a passion for delivering exceptional service levels is essential.

Main responsibilities will include:

  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge
  • Drive and achieve individual and team objectives and be accountable for sales results
  • Meet and greet all customers, helping them to understand the brand values and stunning products
  • Guide your customer through our customer experience, establish your customer's needs and assisting with the fitting of lingerie in the fitting room
  • Suggest styles and encourage sales to the customer, offer alternative items and add-on products to your customer
  • Developing and maintain your own product knowledge of all products
  • Engage with clients to develop long term relationships leveraging instore clienteling tools such as the instore portal and client books in order to foster Brand loyalty
  • Contact regular clients and VIP's with information on new ranges and products as directed
  • Maintain the shop floors high standards of visual presentation
  • Carry out operational tasks in store such as deliveries, transfers, restocks and replenishments as required
  • Assist to prevent stock loss by being aware of your store and approaching all customers
  • Help to organise and carryout store stock takes when required to by your manager
  • Be a Brand Ambassador through positive promotion of product and company image at all times
  • Perform as a team player, participate in all activities to contribute to the store objectives

Person specification:

  • Maintain exceptional levels of personal grooming with adherence to company grooming policy at all times
  • Experience working in a premium/ luxury brand
  • Passionate about luxury retail and service
  • Confidence to advise customer on products and brand
  • Articulate, bubbly and outgoing personality