Job Description
An exciting opportunity has arisen for a Sales Associate to work for our client, an Italian fashion house recognised worldwide for its women's, men's and kid's ready-to-wear and accessories collections based in their boutique in Bicester Village.
Main responsibilities will include:
- Welcoming everyone so they feel at home and relaxed as they spend time shopping at the concession
- Gently imparting your product knowledge when supporting and guiding their customers with product choices
- Maintaining breath-taking visual merchandising and store presentation
- Having a sound understanding of clientele needs
- Styling and Outfit building, encouraging add on sales
- Providing the best in-store client experience and engage with our customers to develop and maintain long-term relationships in order to promote Brand loyalty
- Contributing to the development of our brand's image by giving a unique, personalized, bespoke service
- Being involved in stock control and management
- Responsible for processing cash and card payments
- Reporting discrepancies and problems to the supervisor
- Achieving individual and team sales goals
Person specification:
- Previous luxury ready to wear retail experience
- Be engaging, confident, punctual, reliable, honest, warm, results orientated and passionate
- Genuinely caring and friendly person with a real passion for excellent customer service
- A good communication between colleagues and customers alike
- Have a love for fashion, ready to wear clothing and accessories
- You'll have a keen eye for detail and will understand the importance of presentation, personally and in store.
- Strong communication skills, customer service skills and the ability to prioritise is required
- Fluent English, additional languages advantageous
