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Sales Assistant - Glasgow

Contract Type: Full Time
Location: Glasgow, Scotland
Salary: £20000 - £22000 per annum
REF: 3966_1667988708
Contact Email: georgia@trprecruitment.com

Job Description

I'm delighted to be partnered with a premium watch retailer seeking a Sales Assistant to join their store in Glasgow. You will be joining a fun and supportive team working for a respected large retail group.

Main Responsibilities will include:

  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
  • Ensure good knowledge of all functions of watches and other products.
  • Provide reliable information to customers in all matters relating to sales and customer service.
  • Help display merchandise as directed.
  • Contribute to the store reaching its monthly, quarterly and annual sales targets.
  • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store.
  • All transactions to be handled in a responsible and secure way.
  • Ensure the store is kept clean and presentable at all times.
  • Good Visual Merchandising standards.

Person specification:

  • Positive and outgoing with the ability to naturally converse with customers
  • Passionate about providing exceptional customer service, committed to understanding a customer's needs/expectations with a strong desire to exceed them
  • Adaptable with the ability to build strong working relationships within small teams
  • Excited to learn about products and gain a technical understanding of our ranges
  • Have experience within retail and/or fashion accessories
  • Be accommodating to shifts, longer trading hours and staying late for events etc.
  • Have experience dealing with international customers
  • Ability to communicate in multiple languages
  • Commercial focus with a desire to exceed KPIs