Job Description
Currently seeking a Production/Supply Chain Manager to join the world's no. 1 company in the production and sales of cards and games. This is a fantastic opportunity to join a business that are leader in their field, who are continuing to grow and who really value their employees. This is predominantly a remote role with Average of 2 visits to South East England Heads Office.
Main Responsibilities in include:
- Receive purchase orders from clients, Create Order Confirmations
- liaise with 3PL/other factories/logistics companies to make sure product is delivered to DCs at booked times/dates
- Receive proofs from factories, arrange submission of proofs to client and deal with client/factories to arrange corrections where necessary through to final proof approval
- Work closely with customers to help identify potential manufacturing opportunities for the business
- Advising international and national customers and preparing quotations and calculations using inhouse systems
- Deal direct with suppliers in securing stock and bespoke products
- Handling re-works
- Independently project handling in cooperation with in-house departments
- Data maintenance and configuration in the CRM and merchandise management system, e.g. creation of articles, customers, orders
- Clarification of production dates, delivery dates and releases
- Arrange shipping, dealing with agents and shipping documents to ensure successful delivery
- Order monitoring and invoicing
Person Specification:
- 3-5 years order management or customer service experience minimum
- Outside in / client focused mindset
- Experience of stock control and placing replenishment orders.
- Experience in freight handling and agencies
- Knowledge of import and export paperwork
- Print production / Project management background beneficial & Understanding of production technologies and processes
- Strong customer and service orientation
- Very good communication skills and pleasure in advising our customers
- Effective and structured way of working
- High degree of independence
- Experienced handling of the MS Office package
