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Mandarin Speaking Sales Assistant - Luxury Watch Brand

Contract Type: Full Time
Location: London
Salary: £29000 - £31000 per annum + Bonus
REF: 3919_1667888773
Contact Email: georgia@trprecruitment.com

Job Description

I'm delighted to be partnered with a luxury watch brand seeking a Mandarin speaking Sales Assistant to join their Stunning Bond Street Boutique. This is a wonderful opportunity for someone with luxury retail experience looking to move into the luxury watch sector.

Main Responsibilities will include:

* Greet and serve all customers providing a friendly service and delivering a full and memorable experience.

* Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.

* Provide reliable information to customers in all matters relating to sales and customer service.

* Help display merchandise as directed.

* Contribute to the store reaching its monthly, quarterly and annual sales targets.

* Deliver exceptional customer service to every customer, every time. Whether by email, over the telephone, or in person in the Boutique.

* Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.

* Follow Company policy and procedures for opening/closing the store.

* All transactions to be handled in a responsible and secure way.

* Adhere to company policies and regulations.

* Attend briefing sessions as directed by your line manager.

* Can present, and conduct, themselves in a professional manner to both customers and colleagues.

* Attend regular training days.

* Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.

* Be able to deliver good product knowledge to our customers.

Person Specification

* Experience working for a luxury brand.

* Fluent in Mandarin

* Preferably from a watch/jewellery, or prestige retail background.

* Must have an understanding of luxury retail.

* Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.

* Have experience dealing with international customers.