Job Description
I am seeking strong Mandarin Speaking Sales Assistants looking to grow their experience with internationally recognised luxury brands. My client covers multiple product categories from Womenswear, Menswear, Accessories, and Jewellery. A background in Premium - Luxury retail is essential.
Main responsibilities will include:
- Act as an ambassador for the Brand at all times.
- Maintain an excellent level of customer service
- Demonstrate knowledge of products along with exceptional selling skills and recommendations.
- Maintain the highest degree of customer service every day and aim to exceed customer expectations of services and products, thereby ensuring high customer satisfaction continuously.
- To educate customers to the brand, explaining the history of the brand to new clients
- Offering suitable styling advice and a personalised shopping experience
- Endeavor to build and nurture a relationship with all clients
- Keep your client list aware of upcoming events and any new products.
- Work to achieve sales targets, drive store business and grow the client base.
- Perform as a team-player and contribute to the overall objectives of the store and Company.
- Assist the Store Manager with stock control and delivery procedures.
Person specification:
- Client-centric mindset
- Excite and instill passion and pride for the brand.
- Strong customer service skills
- Strong selling ability
- Energetic and dynamic
- Excellent communication
- Results orientated
- Knowledge and interest of the menswear and luxury industry desirable
