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IT & E -Commerce Manager

Job Title: IT & E -Commerce Manager
Contract Type: Full Time
Location: England
Industry:
Salary: £50000 - £60000 per annum
Start Date: ASAP
REF: 3433_1634900151
Contact Name: Shelley Pinto
Contact Email: shelley@trprecruitment.com
Job Published: 7 months ago

Job Description


My Client is a leading UK based clothing design & manufacturing, company supplying to retailers, retailers, brands, and wholesale and Direct to Consumer.


An exciting new opportunity has become available for my client a who are a Midlands based clothing design & manufacturing, company supplying to retailers, retailers, brands, wholesale & B2C , looking for an IT Manager &Ecomm mananger to be responsible and accountable for the smooth running of their E-commerce and computer systems. You will supervise the implementation and maintenance of the company's computing needs, including phone lines. The successful candidate should have a proven professional experience and a detailed knowledge of the industry's best practices and will need to be an all-rounder who can be a computer technician, system administrator, data analyst, and manage the e-commerce side of the business.

Main Responsibilities include

  • Manage information technology and computer systems
  • Plan, organize, control, and evaluate IT and electronic data operations
  • Design, develop, implement and coordinate systems, policies, and procedures to ensure smooth daily operations for employees.
  • Run the E-Commerce department and to deliver excellence within agreed budgets
  • Responsible for all monthly E-Commerce reporting and P&L analysis
  • Tracking and analysis of customer behavior
  • Optimising of products and customer user journey to deliver sales targets
  • Trouble-shooting to ensure the website is trading continuously
  • Partner with other Head Office departments where necessary
  • Management of product listings including managing pricing, descriptions, and availability of the product
  • Responsible for all imagery constantly being updated on the website
  • Work with the Web design team on the development of the site to grow and evolve
  • Managing content and implementing SEO plans to increase search engine visibility. This will include link building, content optimisation, blog creation etc
  • Managing the reviews and affiliate programs as well as overseeing and testing email invitations and customer reviews
  • Managing paid social campaigns
  • Create Exciting content
  • Identifying new opportunities including new areas of business
  • Analysing web performance via Google Analytics to understand how the website is performing and identifying areas of improvement
  • Management of social media platforms
  • Creating banners for campaigns and promotions with the use of Adobe Photoshop
  • Resolving customer queries with the customer services team to ensure website issues are resolved efficiently



Person specification

  • At least 5 years' experience in E-Commerce and Digital Marketing
  • Proven track record managing multiple digital touchpoints including social media and delivering growth
  • Proven track record managing digital channel ROI and delivering profitability for brands
  • Ability to prioritise multiple projects in a busy environment
  • Strong budget management, you are analytical and have a keen eye for detail
  • Resourceful and a confident individual that has the motivation to take a project from start to completion
  • Innovative and creative
  • Must have a similar experience in eCommerce and digital marketing channels
  • A can-do attitude and willingness to be hands-on, with excellent communication skills.
  • Strong organisation skills and a great ability to prioritise workload.
  • An understanding of logistics and good customer service is essential.
  • Proven working experience as an IT Manager or relevant experience
  • Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
  • Expertise in data center management and data governance
  • Hands-on experience with computer networks, network administration, and network installation