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E-Commerce Manager

Job Title: E-Commerce Manager
Contract Type: Full Time
Location: London, England
Industry:
Salary: £40000 - £45000 per annum
REF: 3096_1611330969
Contact Name: Georgia Hanley
Contact Email: georgia@trprecruitment.com
Job Published: 6 months ago

Job Description

A fantastic opportunity has been created for a strong eCommerce Manager to join a premium/ luxury womenswear brand who are growing rapidly and looking to strengthen their e-commerce platform. You would be responsible for helping to drive the ecommerce global business and deliver the overall growth strategy. It is a wonderful opportunity work in for a vibrant and fun company who takes pride in looking after their employees. You will be passionate about fashion and have a great eye for detail. You will have worked for a premium fashion brand/ retailer or come from a Development Agency background. You must have a bubbly outgoing personality who enjoys working collaboratively with colleagues.

Main Responsibilities Will Include:

  • Working with the head of eCommerce to find trading opportunities, concentrating on enhancing UX/CX/UI and conversion performance, and managing product & promotions.
  • Reporting on eCommerce trade performance including KPIs, engagement and shopping behaviour trends
  • Providing data-driven insight
  • Conducting deep dives where needed to better understand shopping behaviours.
  • Responsibility for the day-to-day trading of the website, driving KPIs to increase performance and accelerate eCommerce growth.
  • Developing the CMS content rollout plan in line with the department objectives and strategy.
  • Driving a luxury journey and identifying ways to improve/enhance the shopping experience.
  • Managing eCommerce promotional setup
  • Collaborating with the ecommerce team for onsite optimisations product/styling recommendations.
  • Working closely with our development agency and carrying out UAT on all development work
  • Liaising with Shopify Plus on platform updates and feeding back to the Head of Ecommerce
  • Being a key stakeholder in core page developments, e.g. Homepage, PLP, PDP, and Checkout.
  • Ensure the website is updated inline with marketing calendar
  • SEO optimisation

Person Specifications:

  • Proven eCommerce track record in trading and optimising websites
  • Have an analytical mindset and eager to find solutions and optimise opportunities
  • Experience with Shopify Plus is essential
  • Ecommerce/CMS platform experience essential
  • Experience in promotional management.
  • Excellent understanding of UX, UI, ecommerce design and development.
  • Strong experience and an intuitive understanding of how users interact in a digital environment
  • Confident user of analytical tools such as Google Analytics, Looker and HotJar to understand performance and user behaviour.
  • Commercial, ability to analyse and critique, proposes solutions to make good commercial decisions.
  • Excellent attention to detail, capable of ensuring accuracy and high standards at all times.
  • Enthusiastic, positive, with a determination to achieve results.
  • Passion for the eCommerce industry and luxury fashion.
  • Experience with Netsuite is a plus but not essential.