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E-com Executive Luxury Lifestyle Brand

Job Title: E-com Executive Luxury Lifestyle Brand
Contract Type: Full Time
Location: London, England
Industry:
Salary: £23000 - £25000 per annum + great benefits
REF: 3370_1629905965
Contact Name: Georgia Hanley
Contact Email: georgia@trprecruitment.com
Job Published: about 1 month ago

Job Description

I have an exciting opportunity for a driven and enthusiastic E-commerce Executive person to join British luxury lifestyle brand. Creations include the most beautifully unique home furnishings and accessories. They are building a global lifestyle brand, and this person will be a key part of the team, to drive this move from start-up to scale-up business. Tis role offers flexible working with 3 days in their stunning shoreditch office and 2 days from home

Main Responsibilities will include:

  • Coordinate and launch a 'Phase 2' of our current site (launched June 2021) with our web developers, implementing alterations and improvements based on performance and feedback on site so far.
  • Prepare and set up all products on the website, including optimising graphics.
  • Optimise SEO keywords on product and collection pages and blogs.
  • Create SKUs and set up barcodes for new products.
  • Update and nurture existing products on the site.
  • Monitor our on-site customer reviews and escalate with customer service when required.
  • Regular on-site merchandising to align with product availability, marketing campaigns and enhance the overall user experience.
  • Perform regular checks on product pages, optimising where needed.
  • Instruct and act as a coordinator & QA to our web developers on continual improvements and upgrades to the site.
  • Report all bugs and website issues, direct web developers, and track status through resolution.
  • Measure & report on site performance and KPIs, offer proposals for commercial and service improvements.
  • Identify e-commerce and omnichannel trends in order to inform site development.
  • Work cross-functionally with the creative teams, marketing and also operations and customer service.
  • Work with the Distribution team to manage stock control.
  • Prepare products and oversee e-commerce photography: booking the shoots, preparing the samples to send out, courier management.
  • Work alongside marketing to brief content for campaign photography and graphics to graphic designer to create engaging imagery for the site.
  • Upload blog posts to the site and suggest SEO improvements, with copy and images from Marketing.

Person Specification

  • 1-3 years of e-commerce experience; experience with Shopify is strongly preferred
  • A driven self-starter & problem solver
  • Great interpersonal & communication skills
  • Excellent time management skills
  • A quick learner who takes initiative and is excited about the fast-paced e-commerce world
  • Excellent computer skills - including experience with Apple computers, with ability to learn new software applications quickly
  • Well versed in the ever-changing digital landscape
  • Team player with initiative, ability to prioritise, multi-task without sacrificing attention to detail
  • Strong organisational, project management, and follow-through skills.
  • Keen interest in design / interiors / nature
  • A problem-solver
  • Meticulous attention-to-detail and proactive approach to work
  • Well organised, with a positive attitude and brimming with ideas
  • Enjoy working in a fast-paced environment
  • Team player with a professional and friendly attitude
  • Be entrepreneurial and passionate
  • Be customer-focused
  • Be proactive and find or be the solution to a problem
  • Be team player and get stuck in
  • Take pride in what you do and the quality you deliver
  • Treat people the way you would want to be treated