Job Description
A fabulous opportunity has arisen for one of my clients who are leaders in their field, a British brand that celebrates individuality between fashion and jewellery. Due to continued success, they are looking for an excellent Deputy Concession Manager who puts customer service first and will thrive in a concession style environment. My client offers excellent product training in addition to a generous commission structure.
Main responsibilities will include:
- Reporting to the Concession Manager, the Deputy Concession Manager will become a Brand Ambassador whilst managing the Concession and staff in their Manager's absence
- The Deputy Concession Manager will be responsible for the day - to - day operations of the Concession, driving sales and exceeding targets through exceptional customer service and people management
- You will drive the team to reach sales targets and actively seek opportunities to increase sales
- You will ensure the team are consistently providing exceptional service to all our customers, leading by example at all times
- Supporting the Concession Manager in creating a caring and supportive working environment, where training and coaching is prioritised
Person Specification:
- Experienced in managing and leading a team with a proven track record of success
- Customer obsessed and always prepared to go the extra mile
- An excellent communicator with strong interpersonal skills
- Proactive, positive and flexible
- Commercially aware and target motivated
- Able to work well under pressure or in a fast-paced environment
- Fluent in English and able to work autonomously or as part of a team
As a Deputy Concession Manager you will get:
- Competitive base salary
- Potential to earn commission and bi-annual bonuses
- Private Healthcare Scheme
- Generous staff discount
- A variety of opportunities across flagship our Boutiques and Concession Counters
- A real chance of career growth and progression
