Client Specialist

This is an exciting opportunity to join a fresh, vibrant, and inclusive environment as a Client Specialist. This is a new movement, created for people who approach fashion in a more conscious and sustainable way. If you have strong skills focused on selling in a high-end fashion context and an ability to achieve strategic objectives, then this is a fantastic role for you.

Main responsibilities will be:

• Contribute to the achievement of selling and product sourcing objectives.
• Propose services for the reselling of luxury items effectively.
• Provide a unique customer service experience
• Develop a broad knowledge of products and second-hand luxury markets.
• Contribute to the creation and maintenance of a unique luxury environment ranging from store merchandising to the selling ceremony.
• Work proactively with the Store Manager to create and implement boutique guidelines and procedures.
• Keep the stock area of the boutique organised.
• Keyholder responsibilities and supporting in the opening and closing of the boutique.
• E-commerce pick and pack and other back of house tasks
• Inventory management

Personal specifications :

• Minimum 4 years of experience in a fast-paced and high-end fashion brands retailer
• Knowledge of main brand competitors in luxury and market trends
• Natural communication and commercial skills
• Ability to build and maintain stable and trusting relationships with customers.
• Proven track record of individual performance
• Strong organisational and problem-solving skills.
• Strong spirit of collaboration and ability to work as a team
• Flexible and adaptable