Job Description
I am seeking an Area Manager for the South of Germany, covering Stuggart, Munich and Frankfurt, for my client who is a luxury cosmetic company specialising in Make-up, Skincare and Fragrance. Established for over 25 years this company has a modern, on trend and confidence inspiring lead ethos. They are at the forefront of the makeup industry working with the world's A-list models, celebrities and designers.
Main responsibilities will include:
- Motivate and inspire the team to deliver and exceed their targets and KPIs
- Accountable for the retail forecasts and performance for the area
- Set clear and consistent direction which reflects business-wide priorities, and the local requirements of the region; follow-up to ensure delivery against expectations set
- Identify opportunities to drive brand awareness and market share within the area
- Build and maintain strong relationships with key internal and external stakeholders to unlock opportunities
- Successfully launching new products in the market and maintain momentum
- Work with the commercial team to shape the P&L of the region, from driving retail performance, to availability, through to investment choices, to deliver the best possible return on investment
- Build High-Performing Teams to Achieve Retail and Service Expectations
- Identify and recruit industry-leading talent; working collaboratively with Recruitment, Store Leadership, and talent pooling to minimise time to hire
- Use appraisal process to formally evaluate performance, set objectives, and identify training needs across the region
- Maintain a regular skill scan of the team to identify high potential and performance challenges; implement development and improvement
- Proactive Cost Management
- Monitor, manage, and invest staffing resource to deliver the best possible return on investment
- Maintain close management of Travel and expense costs within the area, ensuring that all costs are required by the business, meet the required approvals, tracked in the reports provided
- Develop and deliver against the service strategy, maintaining service excellence across the area
- Work in close partnership with Area trainer aligning on strategy to deliver the best results
- Continuously work and support on the development of direct reports team to build a high performing team of business managers.
- Provide regular insight into local competitor activity and retail environment
- Support the preparation of forecasts and NPD expectations for the area
- Recommend realistic operational and service led improvements to influence positive impact on customer service in all stores
- Manage and improve stock efficiency & inventory challenges by close contact with local stockroom managers and Customer supply chain
Person specification:
- Proven track record in a similar field management or multi-site role
- People manager experience and passionate about developing teams
- Strong ability to turn (Head office) plans into operational action suiting regional needs
- Strong ability to adapt to change
- Positive mindset that is solution driven and able to influence others
- Pro-active and a self-starter that knows to find the right people within the organisation and does not wait until things come their way
- Structured and organised
- Comfortable working in ambiguity
- Personable and approachable
- Excellent presentation skills and classroom delivery
- Effective communicator, both written and verbal
- Excellent numerical and analytical skills
- Target-focused and results-driven
- Fluent in both English and German
- Ability to travel within the South of Germany and abroad when necessary