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Assistant Manager - Premium Jewellery Brand

Job Title: Assistant Manager - Premium Jewellery Brand
Contract Type: Full Time
Location: West Bromwich, West Midlands
Salary: £20000 - £22000 per annum + commission
Start Date: asap
REF: 2345_1560417987
Contact Name: Georgia Hanley
Contact Email:
Job Published: over 2 years ago

Job Description

An opportunity has arisen for my client,for their store in West Bromich for an Assistant Manager . My client is a leading premium brand who are well known on the UK and International high street.

They are currently looking for a commercial and passionate Assistant Manager who has a strong background within the premium level market who can assist the Manager in all aspects of store operations and who possesses exceptional personal sales ability .
You will need to be used to working in a fast paced retail environment whilst delivering the highest level of customer care . This role would suit either an existing Assistant Manager looking for further career opportunities or a department/ floor manager looking for progression within a standalone store.
A background within Fashion, Beauty, Jewellery or Accessories are essential for this role.

Main responsibilities will include:

  • Motivating a sales driven team to achieve Individual and store sales targets
  • Driving KPIs within the store
  • Ensure the brands way of selling is adhered to by all employees
  • Complete daily and weekly sales reports for Retail Director
  • Provide exemplary customer service
  • Support in managing customer complaints so issues are resolved appropriately and efficiently
  • Process customer orders and returns whilst ensuring the customer is kept fully updated on the process
  • Maintain best practice within both stock room and store office to ensure that all stock and administration is in line with company guidelines
  • Create team awareness to ensure stock is kept organised at all times
  • Adhere to company security and loss prevention procedures in order to minimise the loss to the business
  • Promote loss prevention awareness within the team
  • Ensure jewellery cabinets and safe are kept locked at all times
  • Reconcile daily sales
  • Manage cash and card purchases
  • Work alongside in store Visual Merchandiser and Store Manager to ensure all POS follows the brands guideline
  • Support in managing all aspects of Health and Safety in store

Person specification:

  • Previous experience as an Assistant Manager/ Floor Manager or Senior Supervisor experience with a leading premium brand or luxury retailer in a high turnover store
  • Ideal candidate experience within Jewellery, Fashion, Beauty or Accessories
  • Proven track record of driving sales in a commercially driven environment
  • The ability to multitask and meet strict deadlines
  • Intermediate to Advanced Microsoft Office Skills; solid understanding of Microsoft excel
  • Solid experience of ordering POS
  • Strong communication and motivational skills in order to establish a high performance team
  • Organised and structured approach to work
  • Excellent communication skills;
  • Well-presented and a brand ambassador