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Assistant Manager - Luxury footwear brand

Job Title: Assistant Manager - Luxury footwear brand
Contract Type: Full Time
Location: London, England
Industry:
Salary: £25000 - £28000 per annum + commission
REF: 2526_1569839641
Contact Name: Georgia Hanley
Contact Email: georgia@trprecruitment.com
Job Published: 2 months ago

Job Description

I'm currently seeking a luxury Assistant Store Manager for a beautiful footwear boutique. The company specialise in glamorous, fun and sexy footwear for women and have a loyal client following amongst VIP and celebrities.

Main responsibilities will include:

  • Assist management in overseeing targets and driving the team performance
  • Motivating the team, training and advising them in all aspects of their role.
  • Monitoring team outputs and reporting to senior management.
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge
  • Drive and achieve individual and team objectives and be accountable for sales results
  • Meet and greet all customers, helping them to understand the brand values and stunning products
  • Guide your customer through our customer experience, establish your customer's needs and assisting with the fitting of lingerie in the fitting room
  • Suggest styles and encourage sales to the customer, offer alternative items and add-on products to your customer
  • Engage with clients to develop long term relationships leveraging instore clienteling tools such as the instore portal and client books in order to foster Brand loyalty
  • Contact regular clients and VIP's with information on new ranges and products as directed
  • Carry out operational tasks in store such as deliveries, transfers, restocks and replenishment's as required
  • Assist to prevent stock loss by being aware of your store and approaching all customers
  • Help to organise and carryout store stock takes when required to by your manager
  • Be a Brand Ambassador through positive promotion of product and company image at all times
  • Perform as a team player, participate in all activities to contribute to the store objectives

Person specification:

  • A bundle of energy with an infectious positive personality
  • Motivational team spirit who inspires others to achieve great results
  • Experience working in a premium/ luxury brand
  • Passionate about luxury retail and service
  • Confidence to advise customer on products and brand