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Assistant Manager

Contract Type: Full Time
Location: Newcastle upon Tyne
Salary: £26000 - £27000 per annum + plus bonus
REF: 4228_1683813546
Contact Email:

Job Description

I am currently looking for a talented and motivated individual to join a fantastic watch brand as an Assistant Manager. This role is perfect for someone who is passionate about watches and has experience working in a fast-paced retail environment.

Main Responsibilities will include:

  • Train, supervise and motivate employees to achieve the goals of the store.
  • Motivate and develop team performance, ensuring focus on conversion and customer service.
  • Produce team rotas.
  • Monitor employee's performance, assisting the Store Manager with performance management, training and coaching of team.
  • Assist in the implementation of induction programs for all employees.
  • Minimise shrinkage by careful monitoring of all monies, attentive action on shop floor, team selection and development, accurate and timely record keeping secure merchandising and material handling and accident prevention
  • Accurate reporting of all administration
  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
  • Help display merchandise as directed.
  • Contribute to the store reaching its monthly, quarterly and annual sales targets.
  • Ensure that cash handling and banking procedures are in line with Company policies and procedures.

Person Specification:

  • Previous retail management/supervisory experience
  • Previous experience working in retail and/or fashion accessories
  • Exceptional communication skills with the ability to motivate colleagues and raise morale, demonstrates leadership through coaching and development
  • Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
  • Driven to improve conversion and ensure the store and team meet KPIs
  • Uses initiative to support the Store Manager in running the store and providing ideas for improvements
  • Strong interpersonal skills with the emphasis on building good working relationships.
  • Have experience dealing with international customers