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Assistant Manager

Contract Type: Full Time
Location: London
Salary: £30500 - £31500 per annum + bonus
REF: 4672_1710927871
Contact Email:

Job Description

A fantastic and very exciting opportunity has become available to join a vibrant watch boutique in White City. This is a brilliant opportunity for a Supervisor ready for their next step or Assistant Manager looking for a new opportunity.

Main responsibilities will include:

  • Train, supervise and motivate employees to achieve the goals of the store.
  • Plan, organise and prioritise for yourself and the team to ensure optimum use of available time. Delegate tasks to the team as required.
  • Motivate and develop team performance, ensuring focus on conversion and customer service.
  • Produce team rotas.
  • Monitor employee's performance, assisting the Store Manager with performance management, training and coaching of team.
  • Assist in the implementation of induction programs for all new employees.
  • Ensure stock management policies and processes are implemented and followed at all.
  • Accurate reporting of all administration.
  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Contribute to the store reaching its monthly, quarterly, and annual sales targets.
  • Ensure products are displayed in line with Company policies and procedures.

Person specification:

  • Previous retail management/supervisory experience in fashion or accessories
  • Exceptional communication skills with the ability to motivate colleagues and raise morale.
  • Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions.
  • Driven to improve conversion and ensure the store and team meet KPIs.
  • Uses initiative to support the Store Manager in running the store and providing ideas for improvements.
  • Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills.
  • Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines.