On behalf of one of the fashion industry's most prestigious houses, we are seeking for a Verry Important Client Manager for the Italian market.
This position is based in their Flagship store in Milan, Italy.
The VIC Manager is responsible for providing a high touch client experience for new and existing clients. It is expected that most the business generated from he/she comes from a loyal following of personal clients.
Main responsibilities will include:
- Maintain and expand a client book by developing and/ or recruiting:
- Host in-home consignment/ styling sessions or in boutiques outside of the home boutique
- Attend private events with top clients
- Accompany client(s) to runway presentation once annually
- Mentor other sales associates to share best practices to elevate and enhance the overall experience and client relationships in the boutique
Person specification :
- 7+ year experience in a retail setting, with a focus on sales and client development, preferably in a luxury setting.
- Be Creative and Innovative
- Entrepreneurial Spirit
- Sales Driven
- Fluent in English and another Language is a plus