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Supervisor - Staffordshire

Contract Type: Full Time
Location: Staffordshire
Salary: £22000 - £23000 per annum + Fantastic Benefits
REF: 3579_1642686687
Contact Email:

Job Description

A wonderful Supervisor job opportunity has become available with a premium fashion brand! This is a great opportunity for a Sales Assistant/Sales Consultant looking for the next step in their career, or a supervisor seeking a role with a fantastic brand.

Responsibilities will include

  • Become a role-model for Sales Associates; maintaining a pleasant shopping environment
  • Perfectly know the history and values of the brand and be able to share this with customers through inspirational story telling
  • Work together to deliver at pace and contribute to all areas of store operation, keeping customer complaints to a minimum and creating a fun, vibrant and bubbly atmosphere for our customers and fellow employees
  • Accountable for cash handling, opening and closing of tills, cash reconciliation through cash office procedures
  • Monitor stock replenishment and control standards
  • Driving and monitoring daily objectives such as 1-1 brief sessions, and daily team huddles to set daily objectives/targets
  • Actively participate, in cooperation with Managers, in creating a real team spirit and culture of excellence
  • Develop the knowledge of team members though transmission of skills and know-how
  • Ensure the adequate growth of store sales through a faultless application of selling techniques
  • Accountable for processing cash and card payments with a warmly closing sentence to conclude the customer experience
  • Excellent product knowledge
  • Deal with customer complaints, feedback and queries to the best resolution, ensuring confidence in outcomes
  • Take a consultative approach to customers highlighting the selling points of specific products
  • Be confident to support store opening and closures
  • Take the initiative to analyse KPI's and taking measures to achieve set targets delegated by the Assistant Store Manager

Person Specification

  • Minimum of 1 year retail experience
  • Excited to supervise a team and coach individuals
  • Willing to go above and beyond to work closely with Management Teams to create an engaged team
  • Dynamic seller
  • Bubbly, approachable personality
  • Critical thinker with a 'can do' attitude
  • Embrace challenges
  • Team spirit in failure as in success
  • Ability to share skills and know-how