I'm currently seeking a Supervisor or exsisting Senior Sales ready for the next step to work for a beautiful womenswear brand known for their sexy feminine style and celebrity, VIP following. I am looking for someone confident who understands the importance of delivering exceptional customer service, clienteling and relationship building skills. You Must have a hands on approach and enjoy leading from the front.

Main responsibilities will include:

• Assist management in overseeing targets and driving the team performance
• Motivating the team, training and advising them in all aspects of their role.
• Monitoring team outputs and reporting to senior management.
• Provide a luxury selling experience to all customers, demonstrating excellent product knowledge
• Drive and achieve individual and team objectives and be accountable for sales results
• Meet and greet all customers, helping them to understand the brand values and stunning products
• Guide your customer through our customer experience, establish your customer's needs and assisting with outfit building and styling.
• Suggest styles and encourage sales to the customer, offer alternative items and add-on products to your customer
• Engage with clients to develop long term relationships leveraging instore clienteling tools such as the instore portal and client books in order to foster Brand loyalty
• Contact regular clients and VIP's with information on new ranges and products as directed
• Carry out operational tasks in store such as deliveries, transfers, restocks and replenishments as required
• Assist to prevent stock loss by being aware of your store and approaching all customers
• Help to organise and carryout store stock takes when required to by your manager
• Be a Brand Ambassador through positive promotion of product and company image at all times
• Perform as a team player, participate in all activities to contribute to the store objectives
  
  Person specification:

• A bundle of energy with an infectious positive personality
• Motivational team spirit who inspires others to achieve great results
• Experience working in a premium/ luxury brand
• Passionate about luxury retail and service
• Confidence to advise customer on products and brand