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Store Manager - Liverpool

Contract Type: Full Time
Location: Liverpool
Salary: £34000 - £36000 per annum + plus bonus
REF: 4418_1694606627
Contact Email:

Job Description

A wonderful opportunity for a Store Manager has become available to join a Watch boutique opening in Liverpool. This is a chance to work for a world-renowned business who are constantly evolving.

Main Responsibilities will include:

  • Previous experience working in retail with fashion or accessories
  • Train, supervise, develop and motivate employees to achieve the goals of the store.
  • Plan, organise and prioritise yourself and the team to ensure optimum use of available time. Delegate tasks to the Assistant Manager and/or Senior Sales to ensure high productivity.
  • Motivate and develop team performance
  • Deliver high customer service through team.
  • Produce team rotas and manage team holidays.
  • Monitor employees performance. Provide coaching, feedback and ensure completion of performance management
  • Complete full and thorough probation reviews, quarterly reviews and annual reviews.
  • Complete all recruitment for your store team, while liaising with your HR Business Partner
  • Control shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
  • Implement Company security procedures.
  • Accurate reporting of all administration and stock control.
  • Provide all reports, as requested from Swatch Management, within the deadlines as
  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.

Person Specification:

  • Previous retail management experience
  • Passion to motivate, engage and raise morale
  • Creativity in ideas to increase footfall and conversion.
  • Exceptional communication skills
  • Passion to develop colleagues with the ability to provide constructive and positive
  • feedback and share knowledge in both product and customer interaction
  • Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
  • Driven to improve conversion and ensure the store and team meet KPIs
  • Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement.
  • Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills.
  • Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines.
  • Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed.