Our client, a successful multi-channel retailer specialising in stunning luggage is looking for an experienced Store Manager for their beautiful store in East London. This is a fantastic opportunity for an experienced Store Manager looking for the next move,looking to join an successful, international brand.

Your Key Responsibilities:

• Develop business strategies to raise our customer pool, increase store traffic and optimise profitability
• Meet sales goals by recruiting, selecting, training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Maintain outstanding store condition and visual merchandising standards
• Be responsible for product presentation and sales in the best possible way, presenting ideas of how to incorporate new products in the current layout
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Be a shining example of good behaviour and high performance
• Achieve financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Ensure availability of merchandise and services by approving contracts; maintaining inventories
• Understand competitors and keeps an eye on the latest trends and the future of retail

Your Skills & Experience:

• You have a proven successful experience as a Store Manager for at least two years; experience in opening stores is a plus
• You have experience with financial planning, events and retail management
• You have powerful leading/managing skills and are business oriented
• You have customer management skills
• You have strong organisational skills
• You have good communication and interpersonal skills
• You are an open-minded and positive person
• You are a team player, results-oriented and like to take the initiative
• You are fluent in English