A fabulous opportunity has arisen working for my client one of the most prestigious Luxury brands to work within their Ready to wear department based in Central London. A background within Ready to wear is essential for this role.

Main Responsibilities will include:

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the [department/boutique]
• To be conversant with selling systems, cash and credit and exchange procedures.
• - To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
• Participate in team meetings and make a positive contribution
• To carry out any additional duties as directed by the management team.

Person Specification:

• Be eligible to work in the UK
• Be an ambassador of the brand at all times in line with company grooming standards
• Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis)
• Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughout
• Continuously maintain high standards, driven to succeed and motivated to achieve personal and team goals
• Have a genuine passion for the brand and an interest in the luxury retail and the fashion industry
• Be able to work alone as well as part of a team
• Be able to work under pressure in a fast paced environment
• Have a fluent command of English. Fluency in a second language (preferred)