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Sales Consultant - Fine Jewellery and Watches

Job Title: Sales Consultant - Fine Jewellery and Watches
Contract Type: Full Time
Location: London, England
Salary: £27000 - £28000 per annum + commission
REF: 2432_1581884173
Contact Name: Nicole Levy
Contact Email:
Job Published: over 2 years ago

Job Description

A fabulous opportunity has arisen working for my client one of the most prestigious Luxury brands to work within their Fine Jewellery and Watches department based in their Central London boutique. A background within Fine Jewellery and Watches is essential for this role.

In return my client can offer fantastic progression opportunities as well as a very generous bonus scheme and commission structure.

Main responsibilities will include:

  • To greet, serve and advise customers giving the highest standard of customer service at all times.
  • Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopping style approach to sales.
  • To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
  • To introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
  • To deal effectively with customer complaints by liaising with the department manager where necessary.
  • To know store sales targets and sales information on a daily and weekly basis.
  • Operations
  • To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
  • To be conversant with selling systems, cash and credit and exchange procedures.
  • To maintain the highest standards of housekeeping and retail standards within the store
  • To carry out any additional duties as directed by the management team.
  • Merchandise
  • To follow stock management procedures.
  • Security
  • To ensure that the position of stock in the store prevents theft by customers and that the Company procedures on security in relation to theft are adhered to.

Person specification:

  • Previous retail experience within Fine Jewellery
  • Attention to detail
  • Excellent communicator
  • Strong clientelling skills and ability to develop long-term customer relationships
  • Knowledge of selling techniques and of merchandise package
  • Demonstration of own initiative
  • Fluent in a second language would be an advantage
  • To be an effective and participative team member.
  • To be a flexible, adaptable and highly committed individual.