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Sales Associate - Menswear Tailoring Brand - Savile Row

Job Title: Sales Associate - Menswear Tailoring Brand - Savile Row
Contract Type: Full Time
Location: London, England
Salary: £25000 - £35000 per annum + commission
Start Date: ASAP
REF: 2158_1549631526
Contact Name: Georgia Hanley
Contact Email:
Job Published: about 2 years ago

Job Description

I'm currently seeking a Sales Associate to join a luxury menswear tailoring brand based in their flagship store on Savile Row. This brand is iconic in its design and quality, popular with A list clientele and high net worth individuals.

The brand holds and attends a number of high-profile events which this person will be involved in as well as the expectation for this person to build professional long-lasting relationships with customers.

Main Responsibilities Will Include :

  • Provide excellent service through continued commitment to our service values and standards.
  • Ability to build and maintain a client book
  • To know and achieve your, and the store's daily, monthly and annual sales targets.
  • Demonstrate knowledge and understanding of different sales techniques, for example cross-selling, to drive your sales and KPI's.
  • Maintain an understanding of current products, trends and collections and ensuring that clients are informed and aware.
  • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • Presentation must be in line with company's uniform and grooming standards.
  • To replenish stock and maintain high standards of merchandise and product presentation.
  • Support the store with cycle counts and during bi annual inventories
  • Support with the processing of shipments and transfers, in line with the relevant procedures.
  • Additional ad hoc duties as when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.

Personal Requirements :

  • Experienced within the luxury tailoring industry
  • A strong relationship builder
  • Approachable and very well presented
  • An excellent salesperson with a proven track record
  • Passionate about delivering customer service, understanding of trends, fashion and styling
  • Experience in a customer service role with face-to-face customer contact.