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Luxury Mens / Ladieswear Assistant Manager

Job Title: Luxury Mens / Ladieswear Assistant Manager
Contract Type: Full Time
Location: London, England
Salary: £55,000 - £60,000 per annum
Start Date: ASAP
REF: 2127_1547481074
Contact Name: Georgia Hanley
Contact Email:
Job Published: about 2 years ago

Job Description

My client is a luxury menswear and womenswear designer known for their exquisite fabrics, classic design and heritage. It is a fantastic opportunity to work for a very well respected, highly desirable brand in their Flagship Bond Street store with a high performing team.


Main responsibilities will include:

  • Supports the Store Manager in order to guarantee an excellent level of service is maintained at all times.
  • Supports the Store Manager in the optimization of the overall sales performance. Being a reference point for the team in the sales process, increasing the customer service standards and working for the continuous development of the team's product knowledge and selling skills
  • Supports the Store Manager in order to give all the necessary information to Area Managers
  • Maintains excellent customer relationships and ensures high levels of customer satisfaction
  • Actively participates in managing all the critical situations related to the sales process and/or to the customers, so issues are solved in the best possible way
  • Supports the Store Manager in order to make the store team cohesive and coordinates its activities in order to constantly have a motivated, positive and well performing team.
  • Continuously supports the Store Manager in the team management
  • Ensures the observance of all the internal procedures
  • Supports the Store Manager ensuring that the shop windows and the displays are always in good conditions and strictly comply with the company guidelines
  • Knowledgeable of all the Company procedures for the store and oversees their proper execution
  • Carries out training activities for the team in order to avoid stealing
  • Supervises the stockroom, ensuring that stick is in line with the sales potential, communicating with the related team
  • Supports the Store Manager in managing all the activities related to the annual closure, category flash inventories and fiscal annual inventory


Personal Requirements

  • Experience working within luxury menswear, womenswear or accessories
  • Experienced working with large team and turnover
  • Very strong managerial background with experience dealing with HR procedures
  • Aligned with the brand identity, detail oriented, with strong training, communication and leadership skills.
  • Passion and high motivation for the luxury environment
  • Deep knowledge of the clothing and luxury market
  • Computer literate; SAP Retail experience preferred
  • Fluent English, both spoken and written; other languages are a plus