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E-commerce & Social Media Manager

Job Title: E-commerce & Social Media Manager
Contract Type: Full Time
Location: London, England
Salary: £35000 - £40000 per annum
REF: 1513_1518713690
Contact Name: Val May
Contact Email:
Job Published: 10 months ago

Job Description

An exciting opportunity has arisen for an E-commerce and Social Media Manager to join a luxury womenswear brand to run their website, work with their on-board marketing websites and run all social media channels. The successful candidate will be extremely knowledgable of the Magento 2 platform.

You will bring the brand to life by creating commercial yet engaging content experiences across the website to broaden the customer experience.

Main responsibilities will include:

  • Accountable for the accuracy and usability of all versions of web and digital platforms (desktop, mobile, international, customer experience)
  • Scheduling resources and prioritising work to meet Ecommerce and Customer Experience goals that are set
  • Responsible for timely product launches - ensuring that data and photography is accurate, on brand and delivered to a timeline schedule
  • Build strong relationships with external partners to drive efficiencies (i.e. photo shoots, production and design
  • Driving a deep understanding of the customer throughout the Retail team and instilling a customer first approach within all operations
  • Lead the planning, production and optimisation of digital content ensuring all internal stakeholders are briefed and feedback is taken on board.
  • Create and maintain campaign landing pages to support brand, keyword and localised marketing campaigns
  • To work with Retail team and store on connecting all areas together of Retail together through social media with set goals
  • Responsible for troubleshooting any issues with information flow, integration and bug fixes

Person requirements:

  • Must be extremely knowledgable of the Magento 2 platform
  • Hands on social media experience, not just run or worked with a social media and marketing department
  • E commerce photo shoot experience essential
  • Previously worked with womenswear brands - preferably luxury but not essential
  • Have previously worked with bloggers and influencers, so has contacts in this sector
  • Photographic skills